Today's Opening Hours 8:00am - 9:00pm
  • Centre 8:00am - 9:00pm
  • Dining 9:00am - LATE
  • Majors 8:00am - 9:00pm
*Individual stores may vary View All
MENU
Close

Customer Services

At Belmont Forum, our number one priority is providing you with an enjoyable and seamless shopping experience.

Plan your Visit

Our Customer Service Desk is located between Coles and Kmart, with the team available to assist with all general enquiries, lost property, gift cards, the hiring of wheel chairs and mobility equipment.

Medical Facilities

  • Optometrist: OPSM, Specsavers, Laubman & Pank and Options Optometrist.
  • Pharmacy: Terry White Chemmart and Soul Pattinson.

Postal Services

  • Post Office: The Australia Post Office is located near the ALDI entrance.
  • Post Boxes: Regular Australia Post boxes and Express Post boxes are located outside the Australia Post entrance. Australia Post now offers a Click & Collect service to assist with mail collection.

Banking Services

  • Bank of Queensland: Located Belmont Av, near ALDI. 
  • Bankwest: Located Belmont Av, near Coles. 
  • Commonwealth Bank: Located Abernethy Road, near Big W. 
  • P&N Bank: Located near Abernethy Road, near Woolworths. 
  • ATMs: There are ATMs located throughout the centre for your convenience. Click here to view locations. 

MOBILITY HIRE

We want your shopping experience to be as seamless as possible, therefore we offer free wheelchair and mobility equipment hire. Customers may book these by phone on (08) 9478 2152 or in person. 

Belmont Forum Gift Card

Looking for the perfect gift? Give the gift of choice thanks to Belmont Forum gift cards. Visit our Customer Service Desk to purchase a gift card. Each gift card is valid for 12 months from the date of purchase. Please note, there is a $1.50 admin fee per gift card purchased. Click here for T&C.

Gift Card Balance

Already have a gift card? Check your balance online here.

FAQ

How long can I park?

There is a 4-hour limit across all car bays. This allows bays to be readily available for customers. 

What do I do if I get a parking fine?

If you shop for over 4 hours and are issued with an infringement notice, this can be appealed through Parking Enforcement Services on 1300 306 933 by presenting your receipts verifying your length of stay.

Where is your new carpark located?

We have recently opened 80 new car bays located off Belmont Avenue near Reading Cinemas. Over 100 new car bays opened on the upper level carpark off Wright St near Coles.

Can I lease a store?

For information on permanent and casual leasing opportunities visit here

Is there a Lost & Found?

Lost property is handed to our Customer Service Desk. Please call them on (08) 9478 2152 during centre opening hours.

Is there ATMs in the centre?

There are ATMs located throughout the centre for your convenience. Click here to view locations.

I want to work at Belmont Forum, do you post job adverts?

We will advertise job vacancies from time to time however we recommend contacting the store in which you want to work for directly.

How do I find the latest Belmont Forum news?

To stay up-to-date with the latest news, subscribe to our newsletter below.  You may also follow us on Facebook www.facebook.com/BelmontForum and Instagram @belmontforum